The Laguna - A Luxury Collection Resort and Spa The Laguna - A Luxury Collection Resort and Spa The Laguna - A Luxury Collection Resort and Spa

The Laguna - A Luxury Collection Resort and Spa



Nusa Dua, Bali – 2 March 2015 – The St. Regis Bali Resort and The  Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali are pleased to announce that both resorts have been recognized amongst the top performing resorts in Bali as reviewed by travelers who have booked their stays through in 2014.
Reviews are based on a 10-point grading scale in six criteria: cleanliness, comfort, location, facilities, staff, and value for money. The St. Regis Bali Resort successfully delivered its promise of experiences beyond expectation, graded 9.1/10 by reviewers of The first St. Regis resort in Asia, The St. Regis Bali Resort offers 123 exquisite suites and villas in over 9 hectares of area, complemented by the signature St. Regis Butler Service. Achieving an exceptional grade of 8.9/10, The Laguna Bali excelled in all criteria with its exclusive location in Nusa Dua, 287 luminous rooms and villas, over 5,000 square meters of swimmable turquoise lagoon and indigenous Balinese hospitality.
“We are honored to receive this outstanding guest review score on,” said Helmut Pluecker, Managing Director. “We strive to provide service excellence to our guests. This recognition is a testament that the team’s hard work and dedication are translated into memorable experiences, and receiving these positive reviews is very encouraging.”
Established in 1996, is part of, a world leader on online accommodation booking. is based in Amsterdam in the Netherlands and has international presence with 115 offices in over 50 countries.


The Laguna - A Luxury Collection Resort and Spa 

Nestled on Bali's finest white sand beach overlooking the majestic Indian Ocean in the tranquil bay of Nusa Dua, the historic Laguna Bali Resort & Spa is renowned for its enchanting beachfront location and 5,000 sq m of bathing lagoons surrounded by verdant tropical gardens.

Our opulent Nusa Dua resort offers a sparkling selection of 287 inviting accommodationincluding the signature Lagoon Access Roomsand 10 new palatial Pool Villas in Bali, hidden in a peaceful oasis with a private beach seating. Choose our ideal holiday retreat among hotels in Nusa Dua to experience the perfect blend of authentic Balinese hospitality and indigenous design with on-call 24-hour butler service and complimentary Wi-Fi. Let our concierge be your guide to discover the profound spirituality and the dramatic scenery of Bali.

Delight at distinguished restaurant venues for a memorable gourmet seafood dining experience on the warm white sand beach or facing the sparkling lagoons. Extend your epicurean pleasures by enjoying our Dine Around Service at our sister property located in the same vicinity, The St. Regis Bali Resort, with a convenient cross charge system and complimentary transportation.

Carved underneath a waterfall, the new Lagoon Spa delivers local rituals with effortless Balinese grace for total indulgence with unique water features and state-of-the-art treatments. Facing the turquoise lagoon, our fitness centre sets the right mood with personal trainers and the latest equipment.

What you can expect ?

1. One of the nicest Beaches in Bali

The Laguna - A Luxury Collection and Spa - The Beach

Soak up the island's sunshine from Nusa Dua's white sand beaches or partake in a variety of water sports, swimming, snorkelling, or simply relax under a shady gazebo.

Steps from the resort, and fringed by lush foliage and palm trees, a white sand beach invites guests to bask in the world-famous beauty and sunshine of Bali. When the temperature rises, bale bengong (cabanas) offer tempting respite with cool shade and beachside wellness treatments. Nearby, the Kulkul Bar offers light snacks and refreshing beverages.

Additionally, there are two small public islands, Nusa Bagus and Nusa Peninsula, adjacent to the beach. Guests of The Laguna Resort & Spa, Nusa Dua can access these islands directly from the beach.

2. Water Sport Activities

The Laguna - A Luxury Collection and Spa

In partnership with Waterworld, a PADI certified water activities agent, our water activities desk offers endless ways to experience Bali, whether a guest's passion is fishing, windsurfing, or other water-based activities. Marvel at the sea life from a kayak or boat. Kayaks are available hourly and guests do not need certification for rentals. Boat rentals are available as a package offer, inclusive of transportation to and from the resort. Individual boat rental is not recommended.

Check out the underwater action with a snorkelling outing, dolphin tour, or scuba diving tour of a renowned dive site, complete with dedicated lessons.

Activities, locations, and times vary according to the day. Please contact the recreation team or butler for more information.

3. Infinate Lagoon Pools

In perfect harmony with the resort's lush tropical gardens and tranquil scenic ambience, The Laguna Resort & Spa boasts a proud heritage of hosting the first bathing lagoon in Bali that continues to enthral guests with magical crystal clear waters of worldly renown.

A tranquil expanse of 5,000 sq m unfolds before you offering sun, shade, and serenity. Waterfalls welcome you from the lobby as the lagoon lazily stretches to the beach, offering many different experiences. Children delight in two sandy beaches and a dedicated pool area. For those wanting to enjoy food, and a favourite beverage on a lounge chair by the beach, the lagoon does not disappoint. For a decidedly slower pace of relaxation, the two Jacuzzis and lush tropical areas provide welcome respite.

4. Recreation Activities

Experience Bali's indelible beauty and culture with our endless list of activities for both individuals and families. Fitness enthusiasts have their pick of daily classes, from total body workout to muscle toning. A professional personal trainer is available to upon request.

Engaging children-oriented activities are available through the Children’s Learning Centre at our sister property, The St. Regis Bali Resort. Enjoy complimentary transfers and cross charge to your accommodation by booking in advance. Benefit from table tennis and tennis court facilities available in the resort.

Activities, locations, and times vary according to the day. Please contact the recreation team or butler for more information.

5. Lagoon Spa

Lagoon Spa blends intricate local rituals with effortless Balinese grace and offers a serene retreat for mind, body and soul. International and local product selections, unique water features, indigenous treatments and state-of-the-art equipment offer total spa indulgence for guests who seek the finest and most authentic experience. A 24-hour fitness centre overlooking the expansive blue lagoon with personal trainers awaits guests.

6. Business Center Services

Whether they are here on business or pleasure, resort guests can satisfy all communication needs with our business centre services. With comprehensive telecommunications and top technology, our services include:

  • Secretarial Services
  • Equipment Rental
  • Copying and Scanning
  • Transcription
  • Lamination
  • Printing
  • Binding
  • Facsimile
  • Packing and Shipping

7. Luggage Liaison

The Luxury Collection's exclusive partnership with Luggage Forward ™ is the cornerstone of Luggage Liaison, one of our newest signature programmes. Luggage Liaison, a suite of travel services, also includes luggage storage and unpacking/packing service upon request.

Guests deserve the finest travel experience and Luggage Liaison provides this by eliminating the need to carry luggage to and from the airport, wait in long check-in lines or at baggage claim or worry about lost luggage. With Luggage Liaison, Luxury Collection guests will be able to travel with the confidence that their luggage will be waiting for them upon arrival at The Laguna Resort & Spa, Nusa Dua. As the exclusive hotel partner of Luggage Forward, The Luxury Collection offers exceptional pricing available only to its guests for door-to-door luggage delivery. Discover the ultimate in luxury travel, while enjoying the world's abundant experiences.

8. Limousine Services

The resort is happy to provide a private car for roundtrip transportation to Ngurah Rai International Airport (DPS). Fee varies according to vehicle. Please contact the concierge with your flight details prior to arrival.

If you wish to visit any tourist destination during your stay, The Laguna Bali will be able to arrange this at our Tour and Travel Desk. Please contact our concierge at any time.

9. Money Changer Service

Catering to the convenience of guests, The Laguna Bali offers the services of a money changer. The money changer counter is located in Cornerstone, Deli, Vinothek and More, where guests will be able to change all major currencies.

10. Newspaper Direct

While the world has grown smaller via the web, receiving the latest editions of a familiar newspaper from home still provides a welcome surprise and a much appreciated luxury.

The Luxury Collection has partnered with NewspaperDirect, a global leader in multichannel publishing and distribution, to provide its guests with this service. Luxury Collection guests, throughout the world, can choose from a vast range of over 600 newspapers and magazines from 73 countries and published in over 39 languages, to have their favourite newspaper delivered to their guest room, suite, or villa throughout their stay.

For more information regarding the NewspaperDirect service, please speak to your butler or the concierge.

11. High Speed Internet Access

We are pleased to offer complimentary Internet access throughout the hotel. Stay in touch with friends and family or take care of business anytime during your stay.

Wi-Fi and high-speed Internet access in guest rooms
Fee: Complimentary

Wireless high-speed Internet access in public areas 
Fee: Complimentary

12. Personal Butler Service

The Laguna Resort & Spa, Nusa Dua, Bali takes pride in offering a high level of personalised service to all guests. A 24-hour butler service for all rooms includes delivery of complimentary tea and coffee, complimentary light pressing (three pieces) upon arrival, and personal assistance with practical arrangements during your stay.

13. The Luxury Concierge Services

As today's foremost destination authority, The Luxury Collection is dedicated to ensuring that each and every guest is able to benefit from world-class concierge services, both while planning a visit and during his or her stay. The Luxury Collection guests who book online or receive an email reservation confirmation will be able to call a dedicated toll-free number that will connect them to The Luxury Collection Concierge, ready to assist with every aspect of their visit, such as providing recommendations for activities, information on what to explore and experience, restaurant reservations and assistance with transportation. The Luxury Collection concierge is also available via email and can be reached directly from a link on the email confirmation.


The Laguna - Enjoy High End Accommodation at its best!


For more information please contact:

The Laguna - A Luxury Collection and Spa

Kawasan Pariwisata, Nusa Dua Lot N2
80363 Nusa Dua

Tel : +62 361 771327
Fax : +62 361 772163
Email : laguna.reservation[at]luxurycollection[dot]com
Website :